Effective date: August 1, 2026
Ultraprobes respects your privacy. This Privacy Policy explains what information we collect through ultraprobes.com, how we use and protect it, and the choices available to you.
Information We Collect
When you contact us or submit an inquiry form, we may collect your company name, email address, telephone number, WhatsApp, WeChat or Telegram contact details, product model, service requirements, and any other information you choose to provide. We may also receive technical information such as IP address, browser type, device information, pages visited, referral source, and cookie or analytics identifiers.
How We Use Information
We use information to respond to inquiries, prepare quotations, evaluate product or repair requirements, provide customer support, improve our website and services, maintain website security, measure advertising performance, and comply with applicable legal obligations. Where required, processing is based on consent, performance of a requested service, legitimate business interests, or legal obligations.
Cookies and Third-Party Services
Our website may use cookies and services provided by WPForms, Tawk.to, Google Analytics, Google Ads, Google Tag Manager, Google Maps, website hosting, security and content-delivery providers. If you contact us through WhatsApp or Telegram, those providers process information under their own privacy policies. These services may process information in countries outside your location.
Sharing and Retention
We do not sell personal information. We may share information with service providers that support our website, communications and business operations, or when required by law. We retain information only for as long as reasonably necessary for the purposes described in this policy, dispute resolution, security and legal compliance.
Security
We use reasonable administrative and technical measures to protect information. However, no internet transmission or storage method can be guaranteed to be completely secure.
Your Choices and Rights
Depending on applicable law, you may request access to, correction of, or deletion of your personal information, object to or restrict certain processing, or withdraw consent. You may also manage cookies through your browser settings. To make a request, contact us using the details below.
Contact Us
Email: [email protected]
Telephone / WhatsApp: +86 186 7569 1366
Business address: Room 702, Phase II, Huiheng Building, No. 138, Gaoxin South 7th Road, Gaoxin Community, Yuehai Street, Nanshan District, Shenzhen, China.
Changes to This Policy
We may update this Privacy Policy when our practices or legal requirements change. The current effective date will be shown at the top of this page.
